What is an on-boarding call?

Before you start using WiseXML app we can make an on-boarding call to guide you through the system and what you have to do to make the most out of our services.

On-boarding call is optional if you choose so. However, we recommend having this call to get to know you better and maybe we can give some advises and tips. We will also try to answer your questions if you have any.

On-boarding call is made with screen sharing if needed. Time and date is arranged by email a day or few days in advance. It usually takes ~30 minutes and we cover such topics as:

  • Understanding how WiseXML works
  • Steps to get started:
    • Category mapping
    • Manufacturer / vendor mapping
    • Attribute mapping
    • Configuring product rules and export profiles etc.
  • Configuring export integrations and profiles
  • Where and how to ask for support

Please check your equipment to make sure microphone and speaker works. Thanks!